Refund policy
RETURN & REFUND POLICY
MUSCLEFIER NUTRITION LTD — RETURN & REFUND POLICY
Last updated: July 2026
30-Day Money-Back Guarantee
At MuscleFier Nutrition, we stand behind the quality of our products.
We offer a 30-day money-back guarantee from the date of delivery. If you're not satisfied with your purchase, contact us within 30 days of delivery to request a refund.
To prevent misuse of the guarantee, refunds under our 30-day money-back guarantee are limited to one refund per customer for their first purchase of the relevant product, unless otherwise agreed by us.
How to Request a Refund
Email info@musclefier.com with your order number and reason for requesting a refund.
We will respond with any information or return instructions required.
Where a return is required under our voluntary 30-day money-back guarantee, the customer is responsible for return postage unless the product is faulty, damaged, incorrect or otherwise required by law.
Once your refund has been approved, it will be issued to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.
Damaged, Faulty or Incorrect Orders
If your order arrives damaged, faulty or incorrect, please contact info@musclefier.com as soon as possible with your order number and details of the issue.
Where appropriate, we will arrange a replacement or refund in accordance with your statutory rights.
Cancellations and Unopened Products
If you change your mind about an unopened product, please contact us as soon as possible.
Certain products may not be eligible for return once opened where an applicable hygiene or health-protection exception applies.
Your statutory cancellation and return rights are not affected by our voluntary 30-day money-back guarantee.
Exchanges
We do not currently offer direct exchanges. Where applicable, you can return your original order and place a new order separately.
Late or Missing Refunds
If an approved refund has not appeared within the expected timeframe, please check with your bank or payment provider first.
If you still cannot locate the refund, contact info@musclefier.com and we will investigate.
Nothing in this policy affects your statutory consumer rights.